Tools that make every message count

SMS, WhatsApp, automation, and analytics in one platform — built so UK businesses spend less time messaging and more time growing.

Respond faster. Retain more.

2-Way SMS Inbox

Every customer message lands in one shared inbox — your whole team sees it, anyone can reply. No more switching between apps or losing conversations in personal phones.

  • One shared view — customers never wait because no one saw their message
  • Full conversation history per contact — pick up right where you left off
  • Email alerts when you're away — respond even without opening the app
  • Know instantly if messages were delivered and read
Person texting on a smartphone, representing the BritishText 2-way SMS inbox

One click. Ten thousand customers.

Bulk SMS Campaigns

Build a campaign in 5 minutes, reach your entire list instantly. Target specific segments, schedule for the perfect time, and watch results roll in live.

  • Send to everyone or just VIP customers — you decide who sees what
  • Schedule at 10am Tuesday when open rates peak — not when you remember
  • Your business name shows as the sender — customers know it's you immediately
  • Track exactly which links get clicked — know what drives action
Team in a group meeting planning a marketing campaign

Where your customers already are.

WhatsApp Business

UK customers open WhatsApp 23 times a day. Meet them there — from the same inbox you use for SMS. No second app, no second login.

  • One number, two channels — customers choose how they want to hear from you
  • Pre-approved templates get you started in minutes, not weeks
  • Send images, PDFs, and rich media — not just plain text
  • Every WhatsApp and SMS conversation in one timeline
Woman using her phone to message via WhatsApp

Set it once. It runs while you sleep.

Automation & Drip Campaigns

Stop doing manually what a workflow can handle. Auto-replies answer instantly, drip campaigns nurture leads over days, and you focus on conversations that need a human touch.

  • Instant auto-replies for common questions — customers don't wait, you don't repeat yourself
  • Multi-step drip sequences turn cold leads into booked appointments
  • Connect to 5,000+ apps via Zapier — trigger messages from anywhere
  • Full API for developers who want custom integrations
Business professional using a phone alongside a laptop to manage automated messaging

Stop guessing. Start knowing.

Analytics & Reporting

Every message, every campaign, every click — measured and visualised in real time. Know exactly what's working so you double down on it.

  • Live delivery reports — catch failures before customers notice
  • Link click tracking shows which offers actually drive revenue
  • Compare campaigns side by side — A/B test your way to higher ROI
  • Export everything to CSV for your monthly reporting
Laptop screen showing an analytics dashboard with campaign performance data

One team. Zero crossed wires.

Team Inbox

When a customer messages, everyone on your team sees it. Assign it to the right person, leave internal notes, and close the loop — without emailing each other 'did you reply to this?'

  • Assign conversations to specific people — clear ownership, faster resolution
  • Private notes your team sees but customers don't — coordinate without CC chains
  • Filter by status, label, or assignee — find any conversation in seconds
  • Role-based access keeps sensitive conversations private
Colleagues collaborating in an office, representing shared team inbox management

Ready to see the difference?

Start your 7-day free trial today. 50 SMS credits included. No credit card required.